Selling
Smart Like a Bunny
Knowing When to Walk Away
Subject:
Sales Strategy, Account Management
By Victor Antonio
On the way
home the other day, I was scanning the radio stations trying
to find something to take my mind off the long drive and the
annoying traffic. I live in Atlanta, so when I say annoying
traffic, I really mean it. On one station I came across a
gentleman with a persuading voice who told a wonderful story I
thought I'd share with you.
One day a
hunter and his dogs were in the woods hunting for rabbits.
They combed through the woods beating the brush trying to stir
up some prey. As they approached a clearing, all of a sudden
the dog gets a scent and takes off running towards the open
field. Out of nowhere pops up this long-legged jack rabbit
that begins to ‘haul tail’ quickly. You could tell it was a
jack rabbit by its long power hind legs.
The jack
rabbit zigged and zagged trying to out maneuver the hunting
dog that was in hot pursuit. As it hopped and ran, it had
plenty of opportunities to jump into the many gopher holes in
the field to get away from the dog. But it didn’t.
It had many opportunities to jump behind big rocks and other
heavy brush to get away but it didn’t. In the end, the
dog caught the jack rabbit.
Later on
that morning, the dog caught another scent. Sure enough, it
was a small, furry bunny that seemed to be three-quarters the
size of the jack rabbit. The bunny, having seen the dog coming
its way, darted through the bushes. The dogged leaped into the
bushes after the small creature. The hunter felt somewhat
sorry for the animal because he knew what its fate would be.
Moments
later, the hunter heard the dog yelping and barking. The
hunter quickly ran towards the sound beyond the bush and came
across his dog digging ferociously. The dog was doing
everything and anything to get under this huge log but with no
success. The hunter looked under the log and figured out that
the bunny had jumped into the small ditch under the log and
apparently made its way to the other side and escaped. The
dog, too stupid to notice, was digging; still under the
impression the bunny was there. The bunny survived.
At the end
of the day, we are left with some interesting observations and
questions. Why did the bunny survive and not the strong
and agile jack rabbit? Was it the jack rabbit's pride? Was the jack rabbit
too proud to use nature’s natural hiding defenses and escape
mechanisms? Or, did the jack rabbit simply fall prey to
its over reliance on speed and strength, and his under
utilization of common sense?
The bunny
on the other hand, knowing it couldn’t out-run the dog, relied
on its cunning to outwit the dog. The bunny used its
instinctive mode of survival; evade and outsmart the hunter.
As I get older, I realize that winning is not about out-running or out-powering your competitors. Winning is about
being smart. Winning is about out-maneuvering and
out-planning your competition.
In
business, you can have the best products, with the best
features, but it won’t insure your success in the marketplace.
What will insure success is strategy and positioning.
Successful salespeople for instance know that in many
cases their products or services are at parity with
their competitors. They therefore know that they can’t
muscle their way into a winning bid based on the strength of
their product. What they need is a strategy, a clever
one, for getting the customer to see the value they add to the
deal.
If the
product offering from a competitor is too strong, clever
salespeople know when to stop wasting their time on an account
and move onto the next.
For
example, during one of my sales training programs for an IT
software company, a lady asked about when do you know it's
time to move on. I asked what she had done so far to
penetrate the account. She responded, "I've been calling
on this customer for a little over a year and I just keep
getting excuses about why they can't buy." Call me
crazy, but I would've moved on by now, especially when I found
out it wasn't a 'major' account.
"Wisdom
is the ability to know the difference between opportunity and
absurdity."
The next
time you find yourself in a competitive situation in business
or in your personal life, keep the story of the rabbits in mind. You can
rely on your power or speed to take on your opponent.
Or, you can analyze the terrain and situation in order to find
a strategy of escape, not from success, towards success. This
may sound strange, ‘escaping towards success’, but it makes
perfect sense if you give it some thought.
Sell smart
like a bunny. Stop
wasting your time fighting battles you can’t win. Stop trying
to force a situation (i.e., account sale) that isn’t meant to happen.
Remember the saying about ‘living to fight another day’. Learn
to pick your fights and battles. Know when it is time to back
off and not force the situation. Learn to be strategic in your
way of thinking.
For those
of you who may be thinking, “But, I hate running! I like
being the underdog!” Remember, pride, not
intelligence killed Jack the rabbit.
Copyright © 2005 by Victor Antonio All rights reserved. This article MAY
be reproduced in any form or by any means, electronic or mechanical,
including photocopying, as long as the author’s name, website and email
address are included as part of the article’s body. All inquiries,
including information on electronic licensing, should be directed to Victor Antonio.
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